This guide is aimed at introducing some of the new features now available through our online trading system. The new features are designed to enhance your ability to extract the information you really need to trade in a timely fashion.
Some of the great features include:
Most of the features you will find are live – all streamed prices! Stops and limit orders can be placed and edited against all of our on-line products. You can either create your own personal portfolio of lists that save automatically or simply use our own predefined product lists to see the different types of products we have to offer! You are able to see your account details update live, showing your financial summary, open positions and session history and up to the minute Cantor News and Financial News provided by Reuters.
This section enables you to access the following areas:
| My Account | My Account including |
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| Charts | Professional Charting and Market Information package. |
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To enable you to organise the products you are most interested in we have split the product lists options into two categories:
These are some pre-built Cantor Product Lists which have been designed to help you get started. These Cantor Product Lists provide an example of the types of products we offer online.
Add and automatically save any product listed on the screen directly to your personal list making it easier to monitor your favourite products. You can build up to 5 personal lists of your own and each list can hold up to 15 products. For example, you can give an individual name to each list so you can differentiate between different product types such as Indices and Equities or products that you are tracking and those you are actually trading. Products can be added or removed as you wish.
Our trading platform has both ‘Text’ and ‘Tree’ search functionality to increase the speed of navigation to the products that you want to trade.
On the ‘Find Products' text field in the search bar you can type in either the full name of the product or part thereof (needs minimum 2 characters) and then click the search button.
Your results will be displayed in a list (could be a list of multiple pages - you can jump to different pages by clicking on the page number on the bottom right hand corner of the product list screen). You can then use the product filters to filter out unwanted product types to help you navigate to the exact product you want to trade.
The tree search displays all products that are tradable and viewable online. Select this option to find products by type
You can add products to your own lists from any Cantor Products or search results. To add products to your list press the ‘+’ sign under the action column. You will then be prompted as to which of your favourite lists you would like to add the product to. If you have no favourite list created you will be prompted to create one.
When viewing these products in your list a ‘-‘ button appears under the action column. You simply need to click should you wish to remove any products from a particular list.
There is no longer a need to save the lists as they will automatically be saved every time you amend them.
See Search Tips to aid you with your search at any time.
Each product displayed on the lists has a little information button displayed under the action column next to it enabling you to view information such as expiry and NTR levels.
This can be found under the action column next to the chart button.
There are two viewing options for our Product Lists. The default setting is the List View. To change the product list view please select the icons provided below (these can be found under the Search tips).
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This viewing option displays the products in a list allowing you to scroll down through all products on the page for easy viewing.
This grid view enables you to view the products in a grid format making each product and price larger and clearer on the screen.
Using the ‘Grid View’ option also provides‘Tear-Off’ functionality.
This enables you to open each grid window into a new browser so you can keep an eye on the product price while continuing with other work by dragging the product grid of interest off the trading platform to somewhere else on your screen. Should you wish to place a trade you can then click the tear off product grid on the ‘Bid’ or ‘Offer’ price and this will direct you back to the trading platform to complete the trade. You can also place your Stops and Limits to your Orders from Tear-Off window. When using the ‘Tear Off’ function you must keep the trading platform open in the background otherwise your product grid will be closed.
We offer two types of charts: Professional charting and also real time Cantor charts. To compliment our charting we also offer a comprehensive market information service.
We offer a professional charting and market information package to enable you to research and evaluate markets that are of interest to you. The Research Centre allows you to search for UK and International companies as well as other security types such as indices, unit trusts, covered warrants and more. Once you have found the security you are looking for you have the ability to run reports on price information, charts, trades, news, financials, director deals and dynamic charting.
There is a comprehensive news centre that includes up to date articles on markets, companies, small CAP and IPO's.
Also within the Press Centre you are able to find newspaper links, tip links and analysis links on the latest news and articles.
There is a comprehensive Tools section that allows many different methods of analysing the market you are interested in. These include dynamic charting, performance tables, market bar charts, heat maps and many more...
The charting package includes sections on FX, Commodities and Bonds. These all have latest information, charts, news and price history for you to analyse.
Professional charting and market information includes the following:
New live tick charting just one click away on all products. There is a new 
button next to all the products to enable you to see what prices we have been displaying for your favourite products on a chart.
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Trade from any product list by selecting either ‘Bid’ or ‘Offer’ and the Trade/Order screen automatically populates and you can place the trade by selecting your stake and clicking transmit.
If you select the trade button from the product list screen both the ‘Bid’ and ‘Offer’ prices will be uploaded into the trade screen enabling you to decide your direction of trading from this screen.
Clicking on the 'Trade' button in the 'Action' column of the Watchlist Screen or clicking on either the 'Bid' or 'Offer' price will populate the product and price information on the 'Trade Screen'. In the Trade box check that the product field shows the product you want to trade, then select your 'Stake' amount and confirm the choice of currency. Then simply select whether you wish to buy or sell before finally clicking the 'Transmit' button to send your trade. It is important that you wait for a confirmation notice as authentication of a successful trade.
Cantor Index offers three types of Stops & Limits, which are generally referred to as 'Orders';
Orders can be placed in a number of different ways; either from the Trading Screen, at the time of trading or from the Client Exposure Screen (accessible from the open positions and orders section in 'My Account').
When transmitting a trade you need to select the type of stop you want:
In each instance the Order level will automatically be set at the nearest permissible price electronically allowed for a Stop or Limit in that particular product. You can change this level before you transmit a trade or when you are opening a position on the Trade Screen. Once the Stop/Limit has been placed it can be moved further away from the current market price by editing in the Client Exposure Monitor.
To place a Guaranteed Stop, enter the trade details as normal, but prior to clicking the Transmit button select 'Guaranteed Stop' in the drop down box. Note: the adjusted price that is booked to your account will reflect the Guaranteed Stop cost and the closing spread.
Before placing any Stops/Limits it is recommended to read the content in the information buttons in the trade window.
You can also edit Stops/Limits via the 'Open Positions' window in 'My Portfolio Screen' by selecting the "edit" button highlighting under the action column associated with the product. This will then launch the Client Exposure Screen, which displays details of all open positions and working orders associated with that product.
The above image displays the Client Exposure Screen.
As you can see this screen is split up into four sections:
Orders
You can now place orders directly from your list by selecting Order. Alternatively you can add them via the client exposure screen
These are future orders that open/close a position when the market moves up/down to a certain level independent of any open bets or positions.
Details your financial summary, current open positions and orders plus session trades
The financial summary is a 'view only' page and displays information in your particular base currency.
Open Positions and Orders displays net open positions per product, showing the total average net open trade price, current mid market price, number of open trades per product, number of associated stops and or limit orders and quick close all or part of your position. From here you can click into a Client Exposure Screen where you can add/edit/delete stops and limits.
Session Trades is a 'view only' page and displays all the trades and orders sent during the current session.
Browse through up to the minute financial news provided by Reuters and Cantor News including economic news for the forthcoming week.
You can also search for news by entering a keyword. All related articles will be displayed. To clear any search results select ‘Refresh’ to go back to the latest news.
The Account History section is broken up into mainly sub components that are updated every 10 minutes or upon request.
This section shows your account summary displaying your cash balance, uncleared funds, unrealised P&L, and total surplus information by currency.
This section lists all your current open positions displaying information such as the product expiry date and your unrealised P&L. This information can be sorted by either date of positions or by the product description.
This section lists all your spread bets for the day.
This section can display your account history for a selected time period. The default details displayed will be for the current month. To change the date range, simply enter your desired start and end dates and request the date to be updated. This information can be sorted by either open or close date or by the product description.
This section can display your account cash history displaying any payments or receipts made to your account including profit/loss information.
You can deposit funds on our online trading platform using the simple ‘Add Funds’ section. To do this you can register your credit/debit cards online and choose exactly how much you wish to deposit. From this section you can also now edit your address details and have the ability to add new cards, edit existing cards or remove card details from your account. Should you wish to add funds over the telephone then you can all our Customer Services Team on 020 7894 8050.
Please note that issue numbers for Switch Cards are now stored with your card details online.
You can now make a request to withdraw funds. Your withdrawal request will be processed on the same working day if received before 14:00. All requests received after 14:00 will be processed the next business day.
Here you can maintain both your address details and your account details including the ability to maintain your online trading password and your contact details.
For those customers who like to view their trading platform in 800*600 screen resolutions you will notice a few differences.
A suggestion would be to press the F11 key on the keyboard to maximise your screen.
You can new view our latest online trading platform. As you can see we have added a lot of new features from the old platform. This help guide should help you through the process of places trades and orders however, there will be a few minor changes to the way you will view some of the screens.
To view the My Portfolio or the News screen you can use the buttons on the menu bar to see these two screens without the need to scroll up and down.
This screen will now automatically move over to the top centre of the screen enabling you to enter the trade/order details without having the need to scroll to the right of the screen.